AAP News Vol. 15 No. 9 September 1999, p. 31
© 1999 American Academy of Pediatrics
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'Open access' helps practices take giant step toward efficiency

AAP Division of Health Care Finance and Practice and AAP Division of Continuing Medical Education

In the 4frac12 months that Ron Miller, M.D., FAAP, has experimented with "open access scheduling," his practice has lost the equivalent of three providers, yet increased the number of patients seen by 20 percent, increased patient satisfaction 20 to 30 percent, increased revenues, decreased accounts receivable and seen staff satisfaction bolt upward by 40 percent.

"Open access was the opening stroke to all this," said Dr. Miller, of Magic Health Partners, Twin Falls, Idaho.